Policies
Check-In Time
Check-in from 14:00.
Check-Out Time
Check-out before 11:00.
Breakfast
Breakfast is served daily between 7:30 and 10:00 am. Please check your booking confirmation to determine if your booking is either 'Room Only' or 'Including Breakfast'.
Non-Refundable Rates
Bookings made under a 'Non-Refundable' rate plan are offered at a discount to 'Flexible Rates'. Please be aware that Non-Refundable bookings cannot be refunded under any circumstances. Non-Refundable bookings will be fully charged to the payment card provided at the time of booking.
Free Cancellation Rates
In addition to non-refundable rate plans, the hotel offers a '72 hour free cancellation' policy on select rates. Where applicable, simply submit your online cancellation request at least 72 hours before 14:00 on your due check-in date and your reservation will be cancelled without charge or penalty. Any cancellations made later than 72 hours before check-in will be charged the full reservation amount.
Payment
We accept the following forms of payment: Cash, Credit & Debit Cards (Visa, MasterCard and American Express).
Smoking
The hotel interior is strictly Non-Smoking throughout. Should you smoke in your room our fire system will be activated. A fee of £250.00 will be charged to your registered payment card for undertaking a deep clean of your room due to smoking.
Housekeeping
Daily housekeeping is available to all guests. Please ensure the housekeeping door sign is presented on the outside of the door before 12:00 midday.
Pets
Unfortunately the hotel does not allow pets to stay overnight at this time.
Damages
Guests may be liable for any damage they cause to hotel property.